Shipping policy
Processing Time All orders are processed within 1–2 business days. Orders placed before 14:00 CET are typically dispatched the same day. During peak periods, processing times may be slightly longer.
Shipping Rates & Delivery Times We offer reliable worldwide shipping. Delivery times depend on the destination and selected shipping method.
-
Netherlands: 1–2 business days
-
Europe: 2–5 business days
-
International: 5–10 business days
Shipping rates are calculated at checkout based on your location and order weight.
Order Tracking Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information may take up to 24 hours to update.
Customs & Duties International orders may be subject to customs fees, import duties, or taxes. These charges are determined by your local customs authority and are the responsibility of the customer.
Failed Delivery / Incorrect Address Please ensure your shipping details are accurate. CAPO Amsterdam is not responsible for delays or lost shipments caused by incorrect addresses. If a package is returned to us, we will contact you to arrange reshipment.
Lost or Damaged Packages If your order arrives damaged or appears lost in transit, contact us at info@capo-amsterdam.com. We will assist you in resolving the issue with the carrier.
Contact For any questions regarding shipping, please reach out to our support team at info@capo-amsterdam.com.